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Short Business Courses online

Our RoSPA, IATP, CPD, IIRSM, IFE, Laser, ILM & ETA approved courses are owned by VideoTile Learning Ltd and are distributed under licence.

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Anti Harassment and Bullying

Approved by CPD

Duration 32mins

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This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

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Anti-Bribery and Corruption

Approved by CPD

Duration 50mins

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This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.

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Anti-Money Laundering

Approved by CPD

Duration 50mins

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This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

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Behavioural Safety

Approved by IIRSM

Duration 45mins

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This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

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Conflict Resolution in the Workplace

Approved by CPD

Duration 45mins

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Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

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Customer Service

Approved by CPD

Duration 75mins

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This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

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Cyber Security

Approved by CPD

Duration 25mins

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Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

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Developing Good Employee Relations

Approved by CPD

Duration 45mins

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This course covers the many benefits good employee relations can bring to a business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

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Developing Teamwork

Approved by CPD & ILM

Duration 30mins

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This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.

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Disciplinary Procedures

Approved by CPD

Duration 45mins

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This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

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Display Screen Equipment Awareness

Approved by IIRSM

Duration 50mins

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This course is aimed at users of display screen equipment, or DSE as it’s often called. DSE is a term that covers a wide range of equipment. If DSE equipment like this is not set up correctly, users are at increased risk from certain disorders. As an employee, you share the responsibility to keep people safe at work. That means undergoing relevant training and ensuring that rules are followed.

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Drug and Alcohol Awareness

Approved by CPD

Duration 80mins

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This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.

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Duty of Care

Approved by CPD

Duration 50mins

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A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

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Effective Delegation

Approved by CPD

Duration 110mins

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This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more…

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Equality, Diversity and Discrimination

Approved by CPD

Duration 70mins

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In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

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Facebook for Business

Approved by CPD

Duration 80mins

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Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. This course will look in detail at the use of Facebook as part of your marketing activity.

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Introducing GDPR

Approved by CPD

Duration 60mins

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This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

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Introduction to Emotional Intelligence

Approved by CPD

Duration 50mins

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This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

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Leadership Skills

Approved by CPD & ILM

Duration 90mins

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A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

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LinkedIn for Business

Approved by CPD

Duration 45mins

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LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

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Managing Meetings

Approved by CPD

Duration 60mins

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The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

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Managing Sickness and Absence

Approved by CPD

Duration 30mins

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This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.

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Mental Health Awareness

Approved by CPD

Duration 25mins

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This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

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Negotiation

Approved by CPD

Duration 46mins

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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

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NVQ Unit – Conforming to General Health, Safety and Welfare in the Workplace

Duration 55mins

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This course can be used as part of the Level 2 NVQ Mandatory Unit Conforming to General Health, Safety and Welfare in the Workplace. It provides the knowledge components of this unit and the final module will allow you to write in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio.

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NVQ Unit – Conforming to Productive Working Practices in the Workplace

Duration 35mins

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This course can be used as part of the Level 2 NVQ Mandatory Unit, Conforming to Productive Working Practices in the Workplace. It provides the knowledge components of this unit and the final module will allow you to write in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio.

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NVQ Unit – Moving, Handling and Storing Resources in the Workplace

Duration 45mins

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This course can be used as part of the Level 2 NVQ Mandatory Unit Moving, Handling and Storing Resources in the Workplace. It provides the knowledge components of this unit and the final module will allow you to write in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio.

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Objective Setting

Approved by CPD

Duration 30mins

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This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.

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Presentation Skills

Approved by CPD

Duration 55mins

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Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

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Principles of Communication

Approved by CPD

Duration 75mins

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This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

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Sales Skills

Approved by CPD

Duration 120mins

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The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

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Search Engine Optimisation for Business

Approved by CPD

Duration 80mins

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This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we’ll explore search engine optimisation ‘SEO’ and how you can use this to drive traffic to your website.

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Social Media for Business

Approved by CPD

Duration 100mins

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All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

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Stress Management

Approved by CPD

Duration 30mins

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Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

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The Principles of Performance Management

Approved by CPD

Duration 55mins

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In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

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Time Management

Approved by CPD

Duration 105mins

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More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building.

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Twitter for Business

Approved by CPD

Duration 55mins

Read about Course
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.

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FATEC Training

Our Nationally recognised training can be carried out in house, at your venue across the UK. If the particular course you are looking for is not listed here, please do get in touch with us, and one of our experts will be only too happy to help.
Our RoSPA, IATP, CPD, IIRSM, IFE, Laser, ILM & ETA approved courses are owned by VideoTile Learning Ltd and are distributed under licence.

FATEC Training, Kemp House, 152-160 City Road, London EC1V 2NX