Health & Social Care/ Care Homes Online Courses

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors, the appeals process, the Safer Food Better Business management system, E-Coli and concludes with some practical advice for ensuring your premises gets the best score possible.

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This course is aimed at companies who employ users of display screen equipment, or DSE as it’s often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.

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This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.

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This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

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Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

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This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

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Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications. This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.

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This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.

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A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

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This Emergency First Aid Refresher course will highlight some of the most common situations that you might come across and the actions that you can take to help.

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This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

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The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. – Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses. This course is a variation on the Fire Marshal course that contains information that is specific to employees of care and residential homes.

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Care Homes are different to other workplaces as they are homes as well as places of work. They should be places where the residents are respected, and where everyone’s health and safety is managed effectively. To achieve this, everyone involved must understand their responsibilities. This course discusses the legislation that applies to care homes along with developing safe systems of work. It also covers what to do in some common situations you might encounter as well as some emergency situations. It concludes by discussing some aspects of the work environment and staff welfare.

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This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

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At the end of this course, candidates will have an understanding of what a risk assessment is and how to complete one. To achieve this the course will define important terms, provide some basic background information to explain how important risk assessments are and discuss some of the legislation that applies. It will then go on to provide practical advice on how to identify hazards and analyse risk before finishing off by explaining the responsibilities of both employers and employees with regards to risk assessment.

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A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food manufacturing setting.

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Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food manufacturing setting.

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This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.Important note: Please note that this is an awareness course only, if your duties include manual handling you will also need further practical training, you can get in touch with us to arrange this.

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This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions.

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This course can be used as part of the Level 2 NVQ Mandatory Unit Conforming to General Health, Safety and Welfare in the Workplace. It provides the knowledge components of this unit and the final module will allow you to write in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio.

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This course can be used as part of the Level 2 NVQ Mandatory Unit Moving, Handling and Storing Resources in the Workplace. It provides the knowledge components of this unit and the final module will allow you to write in your answers to some of the key questions the unit discusses. These answers, once marked as completed by your assessor can then be downloaded and added to your work portfolio.

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This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.

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This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists. It goes on to cover the objectives of the Prevent strategy, how to base your actions on a risk based approach, what to do if you are concerned and much more.

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Safeguarding is a term that describes the work and processes undertaken to minimise and manage the risks involved to vulnerable children. During this training video you will hear many facts, figures and details surrounding the risk to children, the types of abuse suffered, how to recognise the signs of abuse and key safeguarding legislations put in place to minimise the abuse of children.

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In this course you’ll learn about the prevalence and different types of ‘sharps litter’ that can be found in the UK. It then covers the primary and secondary risks from sharps including some of the common blood borne viruses. It also covers the responsibilities of employers, the equipment needed and the effectiveness of PPE. Finally, it’ll cover how to report discarded sharps and the correct procedures to follow if you’re unlucky enough to receive a sharps injury.

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Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

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This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There’s a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

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More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building.

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At the end of this course you will have an understanding of health and safety legislation and you’ll be able to list common causes of accidents. You’ll also be able to understand good practice in relation to electricity and describe the use of safe manual handling techniques as well as be able to describe good practice associated with COSHH regulations, be able to describe your action in the event of a fire and also you will know how to deal with an accident.

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This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.

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This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

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